Returns & Exchanges
At Apothekary, we want you to be completely satisfied with your wellness journey. If a product doesn't meet your expectations, we offer a 30-day return window for most items to ensure you find the right fit for your routine.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; once scanned, you will receive a confirmation email tracking your return.
Receive Your Refund
Our team will inspect the returned items within 5 business days of receipt and issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing